I sent a gift card but the recipient has not received it?
If the recipient has not received their Hoppa Cricket Gift Card, we recommend taking the following steps:
- Verify the Email Address: Double-check the email address you provided for the recipient. Ensure it’s accurate to avoid any delivery issues.
- Check the Junk Folder: Sometimes, emails can end up in the recipient’s junk or spam folder. Ask them to check these folders to ensure the gift card hasn’t been overlooked.
If the issue persists, please don’t hesitate to contact us. We’re here to help ensure your gifting experience is as smooth and delightful as possible!